Shipping policy

Shipping Policy

Costs:

• Base Rate: Shipments from $12.99.
• Variables: Costs adjust based on distance, size, and product availability.
• Estimation Tool: Use the shipping calculator. Add products to cart and input postal code for rates.

Timing:

• Order Cut-off: Orders before 1:00 PM EST typically ship the same day. Not guaranteed.
• Methods:
  • Purolator Ground: 2-5 business days.
  • Purolator Express: 1-2 business days.
• Expected Delivery: ETA is provided on courier site once shipped and in transit.
• Notes:
  • No same-day delivery.
  • Delivery dates are estimated.
  • Adjust for potential holiday delays.

Details:

• Origins: Shipments from BC, AB, or ON based on proximity and stock.
• Order Division: Some orders ship from multiple locations, affecting costs and timing.
• Restrictions:
  • No shipping method changes post-processing.
  • No warehouse pickups (distribution and online fulfillment only)
  • No shipping to PO boxes or outside Canada.
• Remote Locations: Alternate courier rates may apply if Purolator doesn't service the area.

Tracking:

• Notification: Tracking details provided post-shipment via email.

Free Shipping:

• For orders exceeding $189 (pre-tax, excluding shipping).